Frequently Asked Questions

How you pay. A fixed-fee project is a defined build: the scope and price are in writing before money moves, and the price doesn't change unless the scope does. A retainer is ongoing capacity starting at $120 an hour, sliding as low as $80 with monthly hours and commitment. CRO is the exception: it runs as its own program at $3,200 a month. Evolving work fits a retainer. A defined build fits fixed fee.

Step 1: We listen. Step 2: We map the exact path forward. Step 3: We execute fast, communicate clearly, and adjust as needed.

Depends where we start. But if you're leaking sales, buried on Google, or sitting on a beautiful brand no one sees, we'll help you fix that fast.

Packages start at $400. Whether you’re hiring us for CRO, SEO, or a full brand rebuild, our work pays for itself in speed, clarity, and conversion.

Just your goals and a quick download of what’s working (and what’s not). We’ll take it from there and ask the right questions as we go.

Often within 48 hours. We don't have bloated onboarding processes. We just jump in, map it out, and move.

Absolutely. Our case studies show real numbers, real turnarounds, and real client wins (some under NDA, but we'll share what we can).

We don’t do mystery work. You get clear reports, visual audits, and monthly check-ins that actually show what’s improved and why.

If you want to show up in Google Maps, earn local trust, and get picked before people even hit your site, yes, you do.

CRO isn't guesswork. We use heatmaps, funnel tracking, and real data to find what's killing your conversions, then fix it.

It's never too late. We'll fix the technical debt, build a clean foundation, and get you ranking, without the monthly SEO jargon circus.

We offer à la carte services, but they're all connected. Start where you're hurting most (branding, SEO, conversion), and we'll scale from there.

Nope. We work with Shopify Basic, Advanced, and Plus, though we love unlocking Plus-only features for scaling brands.

Yes, especially now that Shopify has moved to extensible checkout. We build compliant, conversion-focused checkout upgrades (fast).

We do both, and we do them well. Whether you need theme tweaks or a full custom Shopify app, we've built it. From extending functionality to building tools that don't exist yet, we're the dev team that makes Shopify do what your business needs.

We're not an "agency". We're the partner that shows up, executes fast, and doesn't ghost you mid-project. No fluff, no middle layers, just results.

You don't, until we prove it. That's why we move fast, show receipts, and don't lock you into long-term contracts just to stall progress.

You don't need to burn it down. We can tighten up what's slow, broken, or clunky, then optimize the rest. But if your store's costing you sales or held together with duct tape, a redesign might pay for itself faster than you think.

We're built for founders and teams who want to delegate and scale, without babysitting freelancers or chasing down flaky devs.

Perfect. You focus on your business, we'll handle the tech. We explain everything in plain English and don't expect you to translate dev-speak.

One project? No problem. Retainers? We offer those too. The real difference is pricing: a project is a fixed fee, scoped and in writing before we start, while a retainer starts at $120 an hour and slides as low as $80 depending on monthly hours and commitment. Either way, no long-term contract required.