The most common questions

What does your process look like—from first call to final delivery?

Step 1: We listen. Step 2: We map the exact path forward. Step 3: We execute fast, communicate clearly, and adjust as needed.

What kind of ROI can I expect working with FireNet?

Depends where we start. But if you’re leaking sales, buried on Google, or sitting on a beautiful brand no one sees—we’ll help you fix that fast.

How much do your services cost—and is it worth it?

Packages start at $400. Whether you’re hiring us for CRO, SEO, or a full brand rebuild, our work pays for itself in speed, clarity, and conversion.

Do I need to provide anything to get started?

Just your goals and a quick download of what’s working (and what’s not). We’ll take it from there and ask the right questions as we go.

How fast can you get started?

Often within 48 hours. We don’t have bloated onboarding processes—we just jump in, map it out, and move.

Can I see examples of your work or client results?

Absolutely—our case studies show real numbers, real turnarounds, and real client wins (some under NDA, but we’ll share what we can).

How will I know if what you’re doing is working?

We don’t do mystery work. You get clear reports, visual audits, and monthly check-ins that actually show what’s improved and why.

Do I really need Local SEO if I already have an Instagram following?

If you want to show up in Google Maps, earn local trust, and get picked *before* people even hit your site—yes, you do.

What’s included in a CRO program—and does it really work?

CRO isn’t guesswork. We use heatmaps, funnel tracking, and real data to find what’s killing your conversions—and then fix it.

What if I’ve never done SEO before—is it too late?

It’s never too late. We’ll fix the technical debt, build a clean foundation, and get you ranking—without the monthly SEO jargon circus.

Can you just help with SEO or branding? Or do I need to do everything at once?

We offer à la carte services—but they’re all connected. Start where you’re hurting most (branding, SEO, conversion), and we’ll scale from there.

Do I need Shopify Plus to work with you?

Nope. We work with Shopify Basic, Advanced, and Plus—though we *love* unlocking Plus-only features for scaling brands.

Can you fix my Shopify checkout issues or customize it?

Yes—especially now that Shopify has moved to Checkout 2.0. We build compliant, conversion-focused checkout upgrades (fast).

Do you build Shopify apps too or just customize themes?

We do both—and we do them well. Whether you need theme tweaks or a full-blown custom Shopify app, we’ve built it. From extending functionality to building tools that don’t exist yet, we’re the dev team that makes Shopify do what your business needs.

What makes FireNet Designs different from every agency I’ve been burned by?

We’re not an “agency”—we’re the partner that shows up, executes fast, and doesn’t ghost you mid-project. No fluff, no middle layers, just results.

I’ve been burned before. How do I know you won’t waste my time or budget?

You don’t—until we prove it. That’s why we move fast, show receipts, and don’t lock you into long-term contracts just to stall progress.

Do I need a full redesign or can you just fix what’s broken?

You don’t need to burn it down. We can tighten up what’s slow, broken, or clunky—then optimize the rest. But if your store’s costing you sales or held together with duct tape, a redesign might pay for itself faster than you think.

Who is FireNet *really* for?

We’re built for founders and teams who want to delegate and scale—without babysitting freelancers or chasing down flaky devs.

What if I’m not “technical”?

Perfect. You focus on your business—we’ll handle the tech. We explain everything in plain English and don’t expect you to translate dev-speak.

Can I hire you for just one project or do I need a retainer?

One project? No problem. Retainers? We offer those too. Whether you need a single fix or an ongoing partner, we meet you where you’re at—with work that delivers, no long-term contract required.