September 26, 2025

Dynamic Shipping Rates Not Showing in Shopify Basic? Do This.

When Canada Post Fails (Again)...

Here’s the Strike-Proof Shipping Setup Smart Shopify Stores Are Using Instead

Another strike. Another disruption. Another round of angry emails from customers wondering why their orders are late.

If you run an online store in Canada, you already know:
Canada Post is no longer reliable.

And every time this happens, it hurts.
Not just your shipping — your reputation, your return rate, your revenue.

You don’t control the strikes. But you can control what happens next.

Because right now, the fastest-growing Shopify stores in Canada aren’t relying on hope or apologies.

They’re using Purolator’s dynamic shipping integration, built directly into Shopify, delivering real-time rates at checkout — without the guesswork, without the breakdowns, and without the risk.

Let’s walk through exactly how to do it.

And if you don’t want to waste another hour in your Shopify settings?
We’ll do it for you. Fast.
Click here to get started.

Are you a DIY'er? See the Full tutorial and Step by Step instructions Below

Step-by-Step: How to Set Up Dynamic Purolator Shipping Rates in Shopify

No fluff. No theory. Just exactly what you need — and what not to do.

✅ Step 1: Enable Purolator as a Carrier

Go to your Shopify Admin →
SettingsShipping & Delivery

Under your Shipping Profile, select the zone you want to offer Purolator for (e.g. Canada).

➡ Click Manage Rates
➡ Scroll to Carrier and App Rates
➡ Select “Use carrier-calculated rates”
➡ Choose Purolator

If you have negotiated rates or want to add a handling fee, you can configure those here.

Watch this step in action (1:01)

⚠️ Step 2: Do Not Test Checkout Yet

This is where most store owners hit a wall.

You follow all the steps, go to checkout… and no rates show up.
You assume Purolator is broken. Or that Shopify is buggy. Or that you’ve done something wrong.

You haven’t.

The problem is invisible.
And it lives in Step 3 and Step 4.

✅ Step 3: Assign Accurate Weights to Your Products

Purolator’s system won’t return any shipping rates for products under 0.035 lbs.

That’s the technical minimum. Anything less? The carrier ignores it.

Do this now:

  • Go to your products in Shopify
  • Edit each product → Go to Shipping Section
  • Add a weight of at least 0.035 lbs
  • Save

This is non-negotiable. You can’t skip this step and expect rates to work.

Watch this step (2:35)

✅ Step 4: Add a Valid Phone Number to Your Shipping Location

Another silent killer: no phone number on your Shopify location.

Purolator requires it. If it's missing, shipping rates silently fail.

Here’s how to fix it:

  • Go to Settings → Locations
  • Click your active location
  • Add a real Canadian address and a valid phone number
  • Save

Watch this step (2:18)

✅ Step 5: Test Your Checkout (Now It’ll Work)

Add a product with weight to your cart.
Proceed to checkout.

You’ll now see Purolator's live, real-time rates, pulled directly from their system — calculated based on product weight, location, and service availability.

Watch the final test (3:20)

Common Errors That Block Rates

Here’s what we’ve fixed for clients 100+ times:

  • Products have no weight or are below 0.035 lbs
  • Shipping location has no phone number
  • Purolator isn’t properly enabled under the right zone
  • There are conflicting apps trying to override shipping settings
  • Store is in test mode or missing Purolator credentials

You don’t need to debug this yourself.

The Real Problem You’re Solving

You’re not “setting up Purolator.”
You’re eliminating risk.

Every time Canada Post fails, you lose money — and trust.

Your customer doesn’t care why their package is late. They only care that it’s late. And in a market full of competitors, you may not get a second chance.

That’s why smart brands are switching to dynamic, flexible shipping setups that can adapt — instantly — when one carrier drops the ball.

This isn’t just a feature.
This is business continuity.

Why FireNet? Why Now?

We’re not an agency. We’re the partner you call when it’s time to move fast.

No vague timelines. No padded hours. No BS.

When you hire FireNet, you get:

  • Done-for-you Purolator setup
  • Weight + product mapping
  • Zone configuration
  • Rate testing
  • Full system checks to eliminate hidden issues

If your Shopify store is mission-critical, you don’t have time to "figure it out later."

You want this done once, right, and now.

We’ve set up this exact system for hundreds of Canadian store owners.
We can do yours in a fraction of the time — without the stress.

Ready to Get Shipping That Doesn’t Break?

Don’t wait for the next delay. Or the next customer complaint. Or the next refund request.

Let’s solve the problem — permanently.

📦 Book Your Purolator Setup Now →

This isn’t just about shipping.

It’s about building a business you can count on — no matter what.