FireNet Designs Inc. ("FireNet", "we", "us") is a web design and development company based in Winnipeg, Manitoba, Canada. This policy explains what information we collect when you visit firenetdesigns.ca or work with us, why we collect it, and where it goes. Plain English, no legal maze.
When you fill out a form, start a chat, book a call, or email us, we collect what you type: typically your name, email address, phone number, company name, store URL, and your message. If you become a client, we also collect the billing and project details needed to run the engagement. We ask for what we need to answer you and scope the work, nothing more.
Like most websites, we use analytics to understand how the site is used:
These providers process data on our behalf:
We do not sell personal information, and we do not run advertising or remarketing pixels on this site.
To respond to inquiries, scope and deliver projects, send invoices, improve the website, keep spam out of our forms, and meet legal obligations. That is the whole list.
FireNet builds software, including applications published with Google, that connects to Google services such as Gmail and Google Drive through Google APIs. These tools only access a Google account with the account owner's explicit OAuth authorization, and only the data needed to provide the feature the account owner asked for.
FireNet's use and transfer of information received from Google APIs to any other app adheres to the Google API Services User Data Policy, including the Limited Use requirements.
In practice that means Google user data is used only to provide the features the account owner requested. It is never used for advertising, never sold, and never used to train generalized AI or machine learning models. No human reads it except with the account owner's permission, when needed for security or debugging, or when the law requires it. You can revoke an application's access at any time from your Google Account permissions page at myaccount.google.com/permissions.
Google Analytics, Microsoft Clarity, and reCAPTCHA set cookies or use similar technologies to do their jobs. You can block or delete cookies in your browser settings; the site keeps working without them.
Inquiries and CRM records are kept as long as there is a business reason to keep them. Financial records are kept as long as Canadian tax law requires. Analytics data is retained according to each tool's standard retention settings.
The providers listed above store data in Canada and the United States. By using this site, you consent to your information being processed in those locations.
Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you can ask us what personal information we hold about you, ask us to correct it, or withdraw your consent to our use of it. Email info@firenetdesigns.ca and we will handle it. You can also file a complaint with the Office of the Privacy Commissioner of Canada. If you are visiting from a region with additional privacy rights, such as the EEA or the UK, those rights (access, correction, deletion, portability, and objection) apply to you too, through the same email.
When a client hires us, we may access their store, analytics, and platform data to deliver the work. That data belongs to the client. We use it only for the engagement, protect it under our agreements, and never disclose one client's information to another.
When this policy changes, we will post the update here and change the date at the top of this page.
FireNet Designs Inc.
Winnipeg, Manitoba, Canada
info@firenetdesigns.ca
(204) 900-8543