Jenna Hutchinson and Ashley Kosowan of Jenna Rae Cakes at their Island Lakes shop, beside two phones showing jennaraecakes.com: the Design Your Own Cake page and the cart with store pickup, local delivery and shipping.

Client

Jenna Rae Cakes

Date

October 7, 2026

View Site

The Client

Instagram-famous twin sisters Jenna Hutchinson and Ashley Kosowan built Jenna Rae Cakes from a home kitchen into four Winnipeg bakeries. By 2022, with three shops open, their WordPress store couldn't keep up. We moved it to Shopify in 74 days, six years of content included, put pickup, delivery and shipping in one cart, and we've built on it ever since.

Jenna Hutchinson and Ashley Kosowan, the twin sisters behind Jenna Rae Cakes, hugging and smiling at the counter of their Island Lakes shop, one of them sitting on it, beside a glass case of cupcakes.
The sisters at their Island Lakes shop. Photo courtesy of Jenna Rae Cakes.
Live on Shopify since 2022Signed Feb 3, 2022 · Live Apr 18, 2022
74
Days, signed contract to live store
Live three weeks before Mother's Day
2→1
Online shops merged into one cart
Store pickup, local delivery and shipping
4.5
Years on the same Shopify build
No re-platform, no rebuild
Industry
Bakery: shops, online and wholesale
Platform
WordPress and WooCommerce to Shopify

The client

Jenna Rae Cakes today
220K+
Instagram followers
2
National bestselling cookbooks
4
Bakeries in Winnipeg, one at the airport
2014
First shop opens on Academy Road

In 2010 Jenna baked a birthday cake for a friend in the apartment she shared with Ashley, posted it on Facebook, and the orders started coming. In 2014 the sisters opened their first shop on Academy Road, and the lines went out the door.

Ashley, a graphic designer, built the brand, and Instagram carried it far past Winnipeg: more than 150,000 followers by 2017. Since then they've written two cookbooks with Penguin Canada, judged on Food Network Canada's Wall of Bakers, and launched their own Dazzle Dust and Liquid Flavours lines, sold by stockists across Canada and beyond.

Much of it runs through the website: classic and custom cakes ordered a week or more ahead, pickup at Academy Road and Island Lakes, local delivery, and shipping across Canada.

The Problem

They outgrew WordPress

Their WordPress and WooCommerce site was built when Jenna Rae Cakes had one shop. By early 2022 there were three, plus local delivery, shipping across Canada and the US, and a growing line of their own products. The site had been stretched to fit all of it.

  • Two shops in one website. Customers had to pick one before they could browse: a shop for pickup and delivery, or a separate shop for shipping.
  • Products listed twice. Anything sold both ways existed as two products, one for pickup and one for shipping, so every change meant editing both.
  • Orders ran on paper. Staff couldn't change an order's flavour, plaque message or buttercream colour in the system, printed day lists left out order notes, and the order calendar had no search or filters.
  • Small changes took a person. Moving an order from delivery to pickup, or from Academy to Island Lakes, was one of the most common requests the team handled.
  • Wholesale ran on email. Wholesale orders came in by email and were handled by hand.
  • Pickup came late in checkout. Customers had to fill in a lot of details before they could choose a pickup location, date and time.
"Combine 'local pick up + delivery' and 'shipping' into one intuitive shop and cart."Jenna Rae Cakes, project brief, January 2022
Before
Two shops on one website
Pick up + delivery
jennaraecakes.com/order-online/order-pick-up
  • Academy and Island Lakes
  • Local delivery in Winnipeg
  • Its own product listings
Customers chose a shop first
Shipping
jennaraecakes.com/order-online/order-shipping
  • Canada and the US, shipped Tuesdays
  • Gift shop items
  • The same products, listed again
After
One store, one cart
Every product, listed once
jennaraecakes.com
Store pickup
Academy Road or Island Lakes, on a day the kitchen can make it
Local delivery
After a postal code check against the delivery zone
Shipping
Shipped Tuesdays, for items that can travel
Customers browse one catalog and choose how to get their order in the cart

The Execution

We mapped the business before we moved it

Jenna Rae Cakes signed on February 3, 2022, and the functional requirements document started the same day: the theme, product options, cart rules, order slips, kitchen reports and the apps to use.

A week later we went on site to document how an order travels from the website to the kitchen. Then we mapped 45 products against 16 option and rule columns, from sugar blossoms, plaque messages and photo uploads to prep times and the order policy checkbox.

Signed to live in 74 days
Jan 14Discovery
The brief
Jenna Rae Cakes lists what has to change: one cart, simpler navigation, a proper blog, wholesale log-ins and subscriptions.
Feb 3Day 0
Signed
Contract signed and requirements started. The new Shopify store was already waiting: we set it up the day before.
Feb 11Day 8
On site
Mapping how orders really moved: paper order slips, department calendars and delivery spreadsheets.
Feb 12 to 13Days 9 to 10
Full export
Every post, page, product and custom field pulled out of WordPress and WooCommerce.
Feb to AprWeeks 1 to 10
Build
Theme customization, cake options, the unified cart and its rules, order slips, imports and redirects.
Apr 15 to 16Days 71 to 72
Smoke test
A full smoke test of the new store, then a full export as a backup before the switch.
Apr 18Day 74
Live
The domain moves to Shopify three weeks before Mother's Day, and customer orders start coming in the next morning.

One cart for pickup, delivery and shipping

The brief came back to one cart three times. Customers now shop one catalog and choose how to get their order in the cart, and the cart knows each product's rules.

One cart, three ways to get it

The cart on jennaraecakes.com today. Customers switch methods without leaving the page.
Store pickup
Academy Road or Island Lakes, then a date and time.
Cart with Store pickup selected: the Academy Road and Island Lakes locations with their addresses, and a Choose a date and time field.
Local delivery
A postal code check comes first.
Cart with Local delivery selected: a prompt to enter a postal code to check eligibility for local delivery, and an empty postal code field.
Shipping
Ships Tuesdays, with the cut-off spelled out.
Cart with Shipping selected: a note that orders ship on Tuesday with a Sunday night cut-off, and a Choose a shipping date field.
Captured October 2026. The cart held one cookbook, which can ship, so all three methods were open.
  • Every product carries its own prep time, from 24 hours to two weeks. The calendar only offers dates the kitchen can make, and a mixed cart waits for its slowest item.
  • Cakes that can't travel are tagged once. Put one in the cart and shipping switches off, with a message that shipping isn't available for those items.
  • Local delivery starts with a postal code check against the delivery zone.
  • At midnight the calendar refreshes itself, so a cart left open overnight can't book a date the kitchen no longer has time to make.
  • Checkout won't open without a phone number, a confirmed date and a ticked order policy, so the kitchen has a number to call.
The tools
Pickup, delivery and the shipping date picker run on Zapiet. Shipping rates come from Intuitive Shipping, added in May 2022 and priced on Jenna Rae Cakes' own Canada Post and UPS rates. We set both up and wrote our own code for the rules they don't cover, like the midnight refresh and the checkout checks.

Every cake option, rebuilt

Custom cakes are the most complicated thing Jenna Rae Cakes sells, and every option on their WooCommerce builder had to keep working on Shopify, from colour choices to photo uploads.

Design Your Own Cake today

A 6-inch Birthday Oreo cake partway through the builder: Solid Colour and Sugar Blossoms picked, each with its colour menu nested underneath.
  • The builder runs on Bold Product Options, extended with our own code.
  • Buttercream finishes show as photo swatches, so customers see Smooth, Rough, Lined or Rosettes before they choose.
  • Follow-up options nest under the choice that opens them, up to three levels deep, so each choice shows only what it needs.
  • The price on the Add to cart button updates with every add-on: $60 for the cake, $75 with sugar blossoms.
Captured October 2026: the page's options column, split in two. Nothing was added to the cart.
1. The cake
Design Your Own Cake options on jennaraecakes.com, first half: Size set to 6-inch, Flavour set to Birthday Oreo, Exterior Colour set to Solid Colour with a nested Select Cake Colour menu below it, and buttercream finish photo swatches for Smooth, Rough, Lined and Rosettes.
2. The extras
Design Your Own Cake options, second half: Dazzle Dust, greeting plaque (customer name blurred), Add Sugar Blossoms ticked with a nested Select Blossom Colour menu, 2D printed topper and 2D numbers, a quantity of 1, and an Add to Cart button reading $75.00.

Six years of content, moved and redirected

The site had six years of blog posts, pages, products and images worth keeping. We moved them, rebuilt the product data and redirected the old links.

Moved, redirected and rebuilt for the April 2022 launch
155
Blog posts, back to 2016
694
Old links redirected
350+
Images moved from WordPress
45
Products mapped against 16 option and rule columns
  • 155 blog posts. Published posts going back to March 2016 moved with their original dates, so the new store opened with six years of recipes, launches and news.
  • 694 redirects. Before the switch, old WordPress links were redirected to the new store: 400 image links, 167 blog links, 68 product links and 59 page links.
  • One listing per product. The duplicate pickup and shipping listings were merged, and each product's rules now live in its data instead of in a second copy.
  • Product data. 24 WooCommerce fields came across, from dimensions to min and max order rules, plus 8 new fields for sizing, flavours, tastings, care instructions, prep times and more.
  • The email list. It moved from Mailchimp to Privy at launch, then to Klaviyo two months later, when Okendo product reviews went live.

The Results

They haven't looked back

Jenna Rae Cakes has run on the Shopify store we launched on April 18, 2022 ever since. Four and a half years on, new features still go into the same store.

In a 60-day window in mid-2026, nearly 9 in 10 web orders were store pickups, booked through the date and time picker in the cart.

What we've added since launch
May 2022
Monthly support
A retainer for fixes, new features and staff training starts the month after launch.
Jun 2022
Email and reviews
Email moves to Klaviyo, and product reviews launch on Okendo.
Fall 2022
Order calendar app
A private Shopify app built for staff: a calendar of open orders by pickup or delivery date, location and kitchen department.
Nov 2022
Courier delivery
Local delivery orders go out with Trexity, a courier service, in the delivery window the customer picks, with tracking.
2023
Wholesale
Stockists log in on the same store to order wholesale, with their own minimum order.
2025
Photo templates
Customers line up their uploaded photos on a template for printed macarons and cake toppers before they order.
Today
Same store, still growing
The Shopify build from April 2022, still running and still being built on.

Each of those plugged into the store we launched, which was the point of the move: a platform the business can keep adding to.

The Numbers

What this means for your store

Jenna Rae Cakes had most of what makes a migration hard: years of content, products with dozens of options, three ways to get an order, and a kitchen that runs on the order data. We map all of it before anything moves, and we stay to build on it after.

Sources

Public facts about Jenna Rae Cakes on this page, checked in October 2026. Project dates and figures come from FireNet's own project records.

  1. Two national bestselling cookbooks. Jenna Rae Cakes and Sweet Treats (2020) and Jenna Rae Cakes at Home (2024), both published by Penguin Canada and labelled National Bestsellers.Sources: Kosowan, A. and Hutchinson, J. (2020). Jenna Rae Cakes and Sweet Treats, Penguin Canada; Kosowan, A. and Hutchinson, J. (2024). Jenna Rae Cakes at Home, Penguin Canada.
  2. Judges on Food Network Canada's Wall of Bakers. Jenna Hutchinson and Ashley Kosowan were among the 24 judges who rotated through the show's first season, which premiered in March 2022.Source: Corus Entertainment (2022). Eyes on the pies: Corus Studios' spin-off competition series Wall of Bakers makes its sweet debut March 28, press release, February 2, 2022.
  3. From a home kitchen to Academy Road. Jenna baked from the sisters' apartment from November 2010 and opened the Academy Road shop in March 2014. The brand passed 150,000 Instagram followers by 2017.Sources: Millar, W. (2017). Jenna Rae Cakes, Winnipeg, NUVO Magazine; Fitz-Gerald, J. (2017). Picture perfect, Bakers Journal (archived copy).
  4. Four Winnipeg bakeries and 220K+ Instagram followers. Academy Road, Island Lakes, The Forks and a shop past security at Winnipeg's airport, and the follower count shown on Instagram in October 2026.Sources: Jenna Rae Cakes (n.d.). About Jenna Rae Cakes, jennaraecakes.com; Jenna Rae Cakes (n.d.). YWG Airport, jennaraecakes.com; Jenna Rae Cakes (2026). @jennaraecakes, Instagram.
  5. Two shops on the old site. The WordPress store asked customers to choose a pickup and delivery shop or a shipping shop before they could browse.Source: Internet Archive (2021). jennaraecakes.com/order-online, captured September 21, 2021, Wayback Machine.
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LD Keyfinder product page on two phones today: the Jetsetter Black first screen with the store rating line, and the trust rows above the dark sticky add-to-cart bar.Two phones showing shopsugarblossom.com: the retail homepage, and a wholesale-only page asking buyers to log in or apply.
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